Soft Skills for the Retail Industry
Soft Skills- Need of the hour Retail is one of those sectors where soft skills are need more attention than the hard skills (technical skills). In fact, according to research conducted by Harvard University, the Carnegie Foundation, and Stanford Research Center, soft skills are responsible for 85% of career successes, while only 15% is attributed to hard skills. A wonderful grade and amazing schooling will yield no good if you do not invest your time and energy into enhancing your soft skills. I thought let me put my retail experience to good use and share some tips with you all. While my focus is on soft skills, I have also mentioned some business and technical skills. A retail employee should be well informed and have a keen eye for detail, from keeping a customer satisfied to keep the store well-stocked, a retailer will need to know it all A retail employee should be well aware of various business tactics and should have thorough knowledge of the brand they work for ...